Bachelor/Honors Graduation in any discipline with minimum CGPA 2.5Diploma in hotel management/Front Office/ with O/ A level will be an added advantage
Other Requirement
:
বয়স ২১ থেকে ২৮ বছর
Only females are encouraged to apply
2-3 years of hotel front office experience is preferred
Excellent communication skills both in English and Bangla
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Strong Microsoft Office and reporting system skills
Well conversant with Opera PMS system
Ability to work a flexible schedule
Ability to handle guest complaints ensuring guest satisfaction
Experience
:
২ থেকে ৩ বছর
শিল্পক্ষেত্র:হোটেল, রিসোর্ট
Responsibilities
:
Greets guests and processes hotel registration;
Develops good open communication and rapport with all guests. Recognizes return guests and ensure all guests expectations are met and exceeded at all times;
Recognizes Radisson Rewards members and treat them accordingly
Effectively performs to check-in and check- out process within the standard time and as per brand standard
Ensures all guest account details are correct and accurate
Keeps current on hotel accommodations, services and area attractions
Responds to customer inquiries for information
Use the Brand technique for answering the telephone.
Arranges for services requested by the guest by working with other departments as appropriate
Processes customer credit at check-in in accordance with hotel policy
Identifies and records special billing instruction and notifies Accounting
Follows hotel policy on cash banks - at all times adheres to credit limits and procedures as set down by the Financial Controller
Liaises with housekeeping to ensure information is passed on for room requests and special requests
Balances daily cash, transaction postings and credit card remittance at the end of each shift ensuring all information is accurate and without discrepancy
Accepts responsibility for accurately maintaining cash float
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Complies with the personal presentation, grooming and hygiene standard
Performs any other duty as per supervisor’s assignment
Other Facilities
:
Medical allowance, Provident fund, Over time allowance, Insurance
লাঞ্চ সুবিধা: সম্পূর্ণ ভর্তুকি
উৎসব ভাতা: ৩টি ( বার্ষিক )
End service benefits
Annual Incentive Bonus ( Based on business results)
Learning and growth opportunity through Radisson Academy, Typsy etc.
Apply Instruction
If you are the right person with Yes I Can! attitude and ready to create memorable moments, you should send your updated CV to the Director of Human Resources & Training by August 15,2025
to m.alam@radisson.com
Only short listed candidates will be contacted for interview.
"We grow talent, talent grows us"
In case of any adverse information regarding this job, unusual persuasion from any corner or illegal requests, please call to Admin Officer : 01713-494615.
