Job Overview
Vacancies
2 positions
Employment Type
Full time
Category
Hospitality / Tourism
Industry
Hospitality & Tourism
Gender
Male
Age
24 to 35 years
Job Location
Dhaka (Banani)
Salary
Negotiable
Experience
At least 3 years
Education
Bachelor / Graduation
Job Responsibilities
SkyZio Ltd is a new travel company in Dhaka offering Hajj, Umrah, medical tourism, business travel, tours and air tickets. We launch on 30 November 2026 and are looking for an experienced Hajj and Umrah professional to build and lead our pilgrimage operations from day one.Responsibilities
- Set up SkyZio's Umrah operations: packages, pricing, group departures and service standards
- Build and manage relationships with Saudi Umrah service providers, hotels in Makkah and Madinah, and transport companies
- Process Umrah visas through Nusuk and record hotel contracts on Nusuk Masar
- Arrange group air seats together with the ticketing team
- Prepare SkyZio for Hajj: Ministry of Religious Affairs requirements, e-Hajj registration and guide arrangements
- Write SOPs for pilgrims' documents, pre-departure training, on-trip support and emergencies
- Train and lead coordinators, guides and group leaders; brief sales and marketing on every package
- Handle pilgrims' questions and complaints, and travel with groups when needed
- Lead day-to-day operations until a General Manager joins
Requirements
- Age 24 to 35 years
- Only Male
- At least 3-4 years of Hajj and Umrah operations in a licensed Bangladeshi agency
- Hands-on experience with Nusuk, Nusuk Masar and e-Hajj
- Working contacts with Saudi service providers and hotels in Makkah and Madinah
- Sound knowledge of Hajj and Umrah rituals and of Ministry of Religious Affairs rules
- Good Bangla and English; spoken Arabic is a strong plus
- Comfortable with computers, email, spreadsheets and WhatsApp
- Willing to travel to Saudi Arabia
Educational Requirement
- Fazil (Madrasah Hons.)
- Bachelor of Arts (BA)
Experience
- 3 to 4 years
- The applicants should have experience in the following business area(s): Travel Agency
Required Skills
Air Ticketing and Visa processing.
Amadeus
Communication
Computer Literacy
Customer Service
hotel booking
Refund
Reissue
Sabre
Ticketing & Reservation
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View all →How to Apply
Email your CV to career@skyzio.com with the subject "Hajj & Umrah Operations Manager". Shortlisted candidates will be invited to a practical test and an interview.
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