Senior Trainer - Food & Beverage Service
Contract
Education / Teaching
Posted 2 hours ago
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Job Overview
Vacancies
1 position
Employment Type
Contract
Category
Education / Teaching
Industry
NGO / Development
Gender
Not specified
Age
At most 40 years
Job Location
Dhaka (Mirpur)
Salary
৳ 40,000–52,000
Education
Bachelor / Graduation
Job Responsibilities
About Grameen ShikkhaGrameen Shikkha (www.grameenshikkha.com) is a not-for-profit organization created by Nobel Laureate Professor Muhammad Yunus. It promotes education, vocational training, and child development, and conducts skills training, scholarship management, and non-formal primary school programs for poor and disadvantaged communities.Program / Institute: Grameen Vocational Training Institute (GVTI)Job Location: Mirpur, Dhaka, BangladeshEmployment Type: Full-time (Contractual / Program-based)Job Description / Key Responsibilities:
- Deliver high-quality theoretical and hands-on practical training in Food & Beverage Service (fine dining, banquet operations, buffet setup, Gueridon service, bar & beverage service, order taking, and customer care) aligned with the National Technical and Vocational Qualifications Framework (NTVQF/CBT&A) and international hospitality industry benchmarks.
- Plan, design, and update Competency-Based Learning Materials (CBLM), session plans, job sheets, multimedia presentations, and simulation restaurant/bar laboratory protocols.
- Prepare trainees to meet the technical, regulatory, grooming, and work ethic requirements of overseas destination countries and international hospitality employers (e.g., Middle East/Gulf region, Cruise Liners, Japan [SSW / TITP Food Service], Europe, the UK, and Southeast Asia/Maldives).
- Train students in international hospitality etiquettes, professional restaurant/hotel English terminology, cross-cultural communication, guest complaint resolution, upsell techniques, and personal grooming/hygiene standards.
- Supervise the practical F&B training simulation lab / mock restaurant and bar; ensure the proper maintenance, calibration, and inventory of silverware, chinaware, glassware, linen, service trolleys, and POS systems.
- Ensure strict adherence to Hazard Analysis Critical Control Point (HACCP), food hygiene, sanitation, infection prevention, and Occupational Health and Safety (OHS) regulations within the practical training facility.
- Conduct continuous formative and summative institutional and practical assessments to evaluate trainee competencies against national and global hospitality benchmarks.
- Prepare trainees for internal examinations, BTEB/NSDA regulatory assessments, and technical screening/trade-test interviews conducted by overseas employers, star-rated hotel chains, and international recruitment agencies.
- Assist in trainee mobilization, trade-specific screening, admissions, personal career counseling, and pre-departure orientations.
- Maintain accurate attendance records, competency logbooks, assessment portfolios, consumable registers, and submit routine progress reports to management.
- Collaborate with local 4-star and 5-star hotels and restaurant chains for apprenticeships, clinical/on-the-job training (OJT), and assist overseas recruitment partners in facilitating international job placements.
- Perform any other relevant duties assigned by the Management.
Requirements
- Age At most 40 years
- Minimum 5 (five) years of professional F&B service operations or instructional experience in star-rated hotels/resorts for Bachelor’s degree holders; OR
- Minimum 7 (seven) years of relevant industry and instructional experience in star-category hotels, luxury restaurant chains, cruise lines, or recognized hospitality training centers for Diploma holders.
- Overseas Hospitality Experience: Candidates who have worked abroad as an F&B Captain, Head Waiter/Waitress, Bartender, Food Server, or Hospitality Trainer (e.g., in the Middle East/GCC, Cruise Lines, Maldives, Singapore, Malaysia, or Japan under TITP/SSW) will be given strong preference.
- Accreditation: Certified as a Trainer/Assessor under CBT&A (Competency-Based Training and Assessment) (Level-4) in Tourism & Hospitality / F&B Service by BTEB or NSDA will be an added advantage.
- High-level communication, mentoring, leadership, and intercultural relationship-building skills.
- Excellent command of spoken and written English, with an understanding of international hospitality jargon.
- Proficiency in basic computer applications (MS Office: Word, Excel, PowerPoint), Point of Sale (POS) software, and modern multimedia teaching tools.
- Preferably up to 40 years, with flexibility for candidates possessing exceptional qualifications, international exposure, relevant certifications, and professional experience.
Educational Requirement
- Bachelor/Honors
- Diploma
- Bachelor’s Degree in Hospitality Management / Tourism & Hospitality Management / Hotel Management from a recognized university; OR
- Diploma in Hotel Management / Food & Beverage Service / Hospitality Management from a recognized government-approved institution (e.g., NHTTI, BTEB-affiliated polytechnics, or equivalent international institutions).
Experience
- At least 5 years
- The applicants should have experience in the following business area(s): NGO
Benefits & Facilities
- Salary & Benefits:BDT 40,000 per month, plus other benefits as per organizational policy. The salary is negotiable based on the candidate`s qualifications, international exposure, relevant certifications, and professional experience.
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Application Instructions: Interested candidates are requested to apply by submitting a detailed CV, recent passport-size photograph, and copies of educational, professional registration (where applicable), and experience certificates.Hard Copy Submission:Submit in a sealed A4-size envelope clearly marked with "Application for the Selection of Senior Trainer - Food & Beverage Service" on top. The applicant`s contact address, email, and mobile number must be written on the left side of the envelope.Address to:Office of the Managing DirectorGrameen ShikkhaTelecom Bhaban (Level 4), 53/1 Box Nagar, Zoo RoadMirpur 1, Dhaka-1216, BangladeshOnline/Email Submission:Candidates may also email their application letter, CV, and supporting documents to:nurjahan-gs@grameen.org with a CC to: ceo.grameenshikkha@gmail.com(Subject line must state: "Application for the Selection of Senior Trainer - Food & Beverage Service")Application Deadline: Before 4:00 PM on 15 November 2026Only shortlisted candidates will be contacted for interviews and practical demonstrations.
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